Privacy

My Maintenance Pro

Last updated: April 2, 2026

This Privacy Policy describes how ESJ Property Trust (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use My Maintenance Pro (“the App”) available at login.mymaintpro.com.

1. Who We Are

ESJ Property Trust operates My Maintenance Pro, a property maintenance management platform designed to help property owners, landlords, and contractors manage and track property maintenance, inspections, and compliance.

2. Information We Collect

We collect the following types of information when you use our App:

Personal identification information — your name, email address, and phone number provided during signup
Property information — details about your properties, rooms, and maintenance items
Inspection data — inspection records, ratings, dates, and certificates you upload
Payment information — processed securely by Stripe; we do not store your card details
Usage data — how you interact with the App, including pages visited and features used
Device information — device type, operating system, and browser type

3. How We Use Your Information

We use your information to:

Provide and operate the My Maintenance Pro service
Send maintenance reminders, inspection notifications, and service alerts
Process payments and manage your subscription
Generate maintenance reports and compliance records
Improve and develop our services
Respond to your support requests
Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Stripe — for secure payment processing
SendGrid — for sending email notifications and verification codes
OpenAI — for AI-powered certificate reading and maintenance recommendations
Neon — our secure database provider
Contractors — only information you explicitly share with them through the App

All third-party providers are bound by their own privacy policies and applicable data protection laws.

5. Data Storage and Security

Your data is stored securely on servers located in the United States. We implement industry-standard security measures including SSL encryption, secure authentication, and regular security monitoring to protect your information.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you close your account, we will delete your personal data within 30 days, except where we are required to retain it by law.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent to processing at any time
Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at support@mymaintpro.com.

8. Cookies

We use essential cookies to keep you logged in and maintain your session. We do not use advertising or tracking cookies.

9. Children’s Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through the App. Continued use of the App after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

ESJ Property Trust
Email: support@mymaintpro.com
Website: mymaintpro.com